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Setup & Performance

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NOW Activation delay- No contact from NOW or Openreach

My broadband was supposed to go live on 1st August.. After set up I’ve got no green internet light. First call to NOW said to wait and it would come on.. Second call said on my account the delay is due to a “missed appointment” yet no one from NOW or...

EllenB by • Advocate
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  • 1 replies
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Resolved! Opening port 554 to see camera externally

HiI have a streaming camera at home which was working great with my previous provider (plusnet).I have reserved the address and set up Port forwarding on the new router and while it all works wonderfully on the local network, I can't get to it extern...

trilbyUK by • Advocate
  • 133 Views
  • 1 replies
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Broadband down PR25?

Intermittent access to the broadband then goes back to saying no internet connection so unable to test the line. Is anyone else having this problem?

Resolved! Emails don't load

Since I changed to Now most of my emails don't load fully and I have a message saying 'Your network preferences prevents content from loading privately'. I have to press the 'Load content' button at the top of the email for the full email to come thr...

Cna by • Advocate
  • 296 Views
  • 8 replies
  • 1 thanks

Asus RT-AC88U

Good day everyone,Is anyone able to confirm if the Asus RT-AC88U router is compatible with Nowtv Broadband, please?Apparently it should support both MPoA and option 61, but I cannot determine this.Many thanks in advance,Justme

No Internet connection

My broadband connection went off about an hour ago and the orange light came on my router iv tried the troubleshooting tips but nothings working it changed back to green before but was still saying no Internet connection  when logging onto WiFi so I ...

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