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Setup & Performance

Discussions

Broadband Delays

Hi all. I was advised that my broadband would go live by midnight yesterday (18th December) and this was confirmed by a Now TV adviser (and 18th December still shows on our order summary). Our Broadband didn't go live yesterday and when I spoke to th...

PeteM by Advocate
  • 612 Views
  • 6 replies
  • 2 thanks

Resolved! exchange router ,

Will a TP link or other generic router work as replacement for the NOW  router or will the system only work on the supplied router ? TIA 

Resolved! No internet connection.

Lost broadband connection several times yesterday and no internet connection since at least 11am today when first checked. Rebooted everything to no avail.London North n67njWill seek advice through the helpline as there seems to be no other way to re...

Ant_1 by Mentor
  • 351 Views
  • 2 replies
  • 0 thanks

Broadband speed test

The NOW tv website states I have download  speed of 80 and upload of 20 but I have tested 3 different speed tests which all state I am getting 11 download and 2 upload... ? 

Broadband not working

Leaving now tv after 5 loyal years, my advice is cancel your contracts and go with someone else where they care about their customers.Been left without internet for 10 days and counting with now tv blaming external problems, they have left me and the...

Jason00 by Newbie
  • 356 Views
  • 3 replies
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Resolved! 24 hour Sky Sports membership

I have paid £11.99 for 24 hours of Sky Sports to use on Friday. When I bought it I thought it said something about needing a 4 digit code to access Sky Sports but I didn’t get the code, or didn’t notice it? Do I need a code to start viewing, or do I ...

Setting up.

Hi everyone. setting up now tv broadband and we already have a pre-existing master socket 5c in place. It looks like an mk4. Consequently, I can’t plug in the router into the phone part of this. For context to the left is the WiFi part and the right ...

Nowtuser by Advocate
  • 364 Views
  • 5 replies
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Broadband upload speed

for the last few days and every now and then my upload speed is sub 1MB/s when my download speed stays consistent around 50-60 MB/s, I have tried everything I can find online to fix it without calling for an engineer to come out to have a look.any he...

Broadband

I hate now tv broadband never runs good now on Xmas morning I have woke up to no Internet at all 

Angus288 by Advocate
  • 236 Views
  • 2 replies
  • 0 thanks