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Setup & Performance

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How do you contact a person at NOWTV

Pulling my hair out - How on earth do you contact a person at NOWTV,  I do not see no contact numbers nor live chat just a ROBOchat thing?  I have gone through all the screens but absolutely nothing on contacting anyone.

No internet after switch

Activation date: Thursday 21 April - Sky broadband cut off around 6pm. Setup new NOW hub- Power & Wireless light green. No internet light- Called NOW few hours later, told to wait until midnight for activation  Today, Friday 22 April, still no intern...

Sanna by • Advocate
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  • 5 replies
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aero theme

i am informed that i need an aero theme to play the player. i have downloaded a theme, but the player does still not work. i am alsdo informed from other sites that aero theme does not work anymore on windows 7. is this correct ?

Internet keeps disconnecting

My internet keeps disconnecting, sometimes several times a day. It reconnects by its self in less than a minute. NowTV tell me I have too many devices connected to my router via WiFi. I have about 16 devices Inc WiFi lights, switches, TV and Alexa. N...

Resolved! wifi

I'm having problems with my WiFi it's not connecting? staying in would orange, I've paid my bill it was paid on with so dont understand why I'm having problems? 

Resolved! new tv cant download now app ....help

hi i have just purchased a hisense tv model no-50AE7000FTUK however i cant down load the now app on to the tv in my bedroom. i currently have a smart stick in my loving room. how can i watch now tv in my bedroom or will i will have to purchase a stic...

lydia1 by • Mentor
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  • 18 replies
  • 6 thanks

Resolved! Getting low Speed over broadband

 Hello, I am using broadband internet connection since a year. Since last 1 month am facing low bandwidth Speed.Attaching screen shot for speed test on 2 such case.one of such case today only 16-April11.47am Also19-April 9pm  Can you please look into...

Erratic Broadband

I am meant to have a connection speed guarantee of min 65Mbps but never get more than 62Mbps. My connection drops as far as 2.5Mbps at during these times jitter is 250+ with packet loss of 4.1%.Now keep telling me there is no faults on my line and th...

Can only get internet in 1 room

I just had the internet installed to my master socket, which is in my bedroom. The guy said I should be able to connect throughout my house. However, the second I leave my bedroom I lose all reception. So I can't get a signal in any other room. Whils...

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