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Setup & Performance


Resolved! Wi-Fi authentication expired message

New broadband set up today. After switching router, TV, phone etc off and on numerous times I have finally managed to connect my devices. But am getting various messages on my android phone. Namely:Wi-Fi authentication expired. Touch here to login in...

Resolved! Using 4 port Sky Router on Now Broadband - model SR203

I have been frustrated by my 2 port Now Broadband router. It is n't enough for my devices. A friend was moving out, and they had a spare Sky Broadband router with 4 ports.  I don't know why on this forum it was n't suggested this as an option, may be...

Hyper1 by Scholar
  • 6 replies
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Orange Internet light

Hi.  I've been having an issue for the past week now. The router has an orange light in the Internet section.  All wires are connected properly. I've tried resetting the router too but no luck. Any ideas?

Alex2 by Mentor
  • 8 replies
  • 2 thanks

Can't receive or make calls

Help! Christmas is coming and I've been without a landline for nearly 3 days. Been messing around with telephone handsets and base station. They all seem to be working but phone is silent. Anyone got contact for Now telephone line service pls?

Phone line issue

My father who is 93 is having an issue with his line.  When I ring him his phone rings but just crackles when he answers it and it keeps ringing at my end as though not answered, we've tried new phones and an analogue phone, same results.  When I do ...

Camo type filet on ALL Live TV streams

HelloI have NOW on an Apple TV 4K box, On-demand seems to work very well with no issues but Live TV Streams are bad...It is fine on Android tv in the same room and on iPads and Phones but the Apple TV has this weird war type Camo effect overlaid on t...

ElderPoP by Observer
  • 0 replies
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Resolved! New customer Setup.

New setup with now broadband.WiFi has connected to desktop pc and is working fine.Can't connect any other devices to WiFi. Have rebooted several times. Still can't connect other devices.

Buzby1 by Advocate
  • 1 replies
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