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Setup & Performance

Discussions

Broadband

Hi I'm trying to find out who is actively using my broadband. I'm probably going to change the password but I'm sure there is some way to see what devices are using it before I change it. 

Resolved! Using prime video on android

We've recently moved to Now Tv for our broadband and now primevideo isn't working on android devices.  If I connect to my mobile data is works fine so must be to do with nowtv. The error I get is error code PLR_PRS_CALL_FAILED I've tried clearing the...

Port forwarding issues

I am trying to port forward two different ports one for a minecraft server and one for playing terraria, I have followed the instructions found on another part of the forum which has worked well for the minecraft port however any other port I try wit...

WiFi extender

Someone told me that I can get a free WiFi extender from Now broadband (if you have black spots in your house) but can’t find anything on their website saying so. Any ideas/advice

Phone line making terrible crackling

My landline is so noisy and has been like 5at for about 3 weeks. I really rely on it but it’s impossible to make a call lasting longer than a couple of minutes. I’ve tried all the usual things, unplugging etc. This happened before with other companie...

Installation

Hi, I'm moving in to a flat where the last people living there had now broadband. Is there any point in an engineer coming as all the sockets etc will be already installed to now spec or whatever.When my router arrives surely I can just plug and play...

Internet down

Day three now, no Internet. All Nowtv say "there is an Outage in your area and the Engineers are working on it" no details or contact or when available.Terrible customer care and why is there so many outages in the country, not good enough.

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Resolved! Issue with Broadband in London- E5

It has been almost 4 days that the postcode E5 in London has experienced broadbands' cuts since Sunday early am. Openreach does not give updates leaving customers working from home in the need to find alternatives. This is so unbelievable!  Is anyone...

pornhub blocking

Hello, Me and my partner have been discussing this, pornhub was blocked on our account yesterday, we started our membership with now tv broadband on Friday just gone, we have gone now found that it’s unblocked and neither of us have unblocked anythin...