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Setup & Performance

Discussions

WiFi down for 4 days

My WiFi has been down since Monday, it's now Thursday. Engineer attended yesterday but still no resolution as I still have no internet

Cheryl2 by Advocate
  • 392 Views
  • 5 replies
  • 2 thanks

Resolved! HUB 2 INTEGRATION WITH ORBI MESH

I have just received NOW Hub 2 in readiness for going live and I intend to use it as a modem only since I have a WIFI only mesh system. The mesh system is configured for AP mode and I therefore only need the Hub 2 as a modem. I need a mesh system due...

WHAT IF SPEED IS AN ISSUE ON GO LIVE DATE?

I'M NOT TECHNICALLY APT AND WORRIED THAT GO LIVE DATE ON 14/2 WILL BE FROUGHT WITH SPEED ISSUES.  IF IT IS, CAN I CHANGE MY CONTRACT ON SAME DAY TO INCREASE THE MBPS OR WILL I BE STUCK WITH THE 11MB THAT I HAVE SIGNED UP TO?  JUST NOW CONCERNED MY SM...

Slow broadband

I’ve had my broadband for about 5/6 months now and the broadband speed is so slow.. 4.51 download speed. What can I do to help this? It’s really frustrating. 

Kita by Newbie
  • 294 Views
  • 4 replies
  • 0 thanks

Go live date

Hi, I am moving into a new property on the 7th Feb. I have ordered broadband which goes live on the 16th Feb which it showed as the earliest available. Is there any way to go live sooner?Best,Sharlene 

Sharlene by Advocate
  • 142 Views
  • 1 replies
  • 1 thanks

Replacement of Master socket

Hi,I had an engineer come in to install my Now WIFI box. He needed to change the location of the master socket however the master socket wasn't able to fit in to the new location. He told me that I would need to contact my broadband provider to get a...

Trying to check my Antminer IP address

I am trying to set up my Bitmain Antminer but when I search my miners IP address I keep getting (This site can’t be reached) ip address refused to connect. Is this a router setting i need to change as its doing it with all my miners? 

Internet

Hello I need to change my internet password so that I can control how much internet access the children have, but not at all technically minded and not sure how to do this. Advice please in simple terms. 

Emrys7 by Advocate
  • 238 Views
  • 3 replies
  • 1 thanks