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Setup & Performance


Network question

Hello, a humble appeal for help.We’re coming to the end of an 18 month deal with TalkTalk, and the price is about to rocket, so I’m thinking of moving to Now Broadband with anytime calls.We live in a strangely configured old house with thick walls, a...

Squiff by Advocate
  • 1 replies
  • 1 thanks

internet keeps going down

I am in Birmingham the last 3 days it has constantly goes down making it impossible to do anything its ridiculous, will be going back to sky at end of contract. 

dj by Advocate
  • 2 replies
  • 1 thanks

Just joined, internet dropping out nearly every day

Hi, I have just moved to Now for broadband and landline calls and finding that nearly every evening when watching tv the internet connection keeps dropping out just for a few seconds and connects again.  When watching programmes on bbc i player this ...

sneish by Advocate
  • 6 replies
  • 1 thanks

Still no internet after engineer visit

A engineer visited and installed nowtv hub at my property, and confirming that the broadband would work before the midnight. However, when I wake up this morning and test the line, nothing happens. The internet still cannot be accessed. The broadband...

No broadband

No broadband working in my area due to storm damage. How can I get an update on when this will be fixed? And surely I shouldn’t have to pay a full bill when I haven’t had any internet? 

Emily22 by Advocate
  • 3 replies
  • 0 thanks

First ten days

So I switched to NowTv for broadband on 17/02 and so getting towards the end of the 10 day settling down period, should I be worried that my speeds are varrying quite a bit and on the slow side?

craigr98 by Advocate
  • 1 replies
  • 0 thanks