Setup & Performance

Delivery of kit

HiMy account mentioned that my kit arrived on 5 Dec but I don't get yet

Dongle

I will be away from home over Xmas. How can I access the internet, when I cannot use another provider ie where I am staying ?

Our landline is not working. We cannot make or receive calls and our phone is showing the message: "Check Phone Line" which we have done. It makes the dialling tone but then cuts out. We have also reset our NowTV Hub to no avail. Our TV and Internet ...

Iphone unable to connect to broadband, when it previously used to

I don't have any internet connection on my iphone.Recently renewed my broadband and landline package, went on my holidays and have been trying to airdrop the photos to the mac since I returned, but been unable to. The ios software is showing that it'...

broadband was supposed to go live yesterday

HiMy activation date was supposed to be yesterday (dec 7) and my line hasn't gone live yet. Checked the track my order page and it even says the line isn't live yet. Also unplugged everything and pressed the reset button etc. The power and wireless l...

Resolved! Router update

Hi, my router model NR801 has two ethernet ports. I use both and now need another. Am I due an upgrade with 3+ ethernet ports?

Broadband

My broadband was supposed to arrive yesterday, I doubt it will arrive today as its lye in the day. Its impossible to get in touch with advisors. I tried to follow the tracking link they gave me for Royal Mail but now its not working. I havent recurve...

Resolved! How do I report no dial tone on a working connection?

Can anyone help me contact NOW TV to log the fact that I have no dial tone on my line. The same is true for my parent's NOW TV service, but other services using a BT line seem to be unaffected. The lines are fine and the broadband is working but bo...

CCTV DVR access

Hi.I have recently changed from Talktalk to Nowtv broadband and phone.Everything is working OK, except I cannot access my CCTV DVR on a remote viewer, either on my PC, or my Android tablet, these worked fine before I changed to the Nowtv2 router.In t...

Enable DHCP on router for cctv system

Hi - I have recently moved to Nowtv fron Talktalk and cannot now view my CCTV cameras on my phone. Camera tech say i need to have DHCP ebabled on my router!So after over an hour on phone to tech help at Nowtv - no furtherCan anyone help or explain ho...

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Setup & Performance

Discussions

Delivery of kit

Dongle

Check phone line

Iphone unable to connect to broadband, when it previously used to

broadband was supposed to go live yesterday

Resolved! Router update

Broadband

Resolved! How do I report no dial tone on a working connection?

CCTV DVR access

Enable DHCP on router for cctv system

Engineer before box

Connection cuts off randomly and often

Line activation

EE ROUTER VS NOW TV

Does Now Broadband have a “internet in every room”...

New Members