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Setup & Performance

Discussions

Intermittent Connectivity

Hi, hoping someone can help please!My broadband is cutting out intermittently, usually every 30 minutes but sometimes every 10 minutes or so. The router/wifi/LAN stays on, and no lights change or switch off, but the internet cuts out for a few second...

Loss of streaming quality

While watching Now TV earlier all was fine then halfway through what I was watching, even with Boost, stream quality dropped to 218, a really awful picture. Can anyone offer a suggestion how to rectify this.

KM1 by Advocate
  • 628 Views
  • 4 replies
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Broadband set

Hello! I've subscribed for NOW for an apartment that I will move into only on February 1. I've received an email from NOW that says that my broadband and phone will go live on 03/02/2023. It also says that an engineer's visit is not needed and I don'...

Broadband outage in Southend, Essex

Our broadband has just gone down, the line can’t be checked online (via 4G) this is the 2nd time in a week. Last time it was down for 12 hours. We have Sky Glass so are unable to watch tv at all. 

Sassy67 by Advocate
  • 660 Views
  • 4 replies
  • 1 thanks