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Anonymous User
Not applicable

Yellow internet light

Hi I'm new as have only switched on my WiFi today as the sticker on my box told me to do so. I'm all up and running and had a guy call me saying he is doing something for half an hour (don't know what) and so far my internet hasn't come on, all other lights are green though. Do I have to wait until tomorrow for Internet? 

1 ACCEPTED SOLUTION
caseyb1993
Legend 5
Legend 5

@Anonymous User Welcome to the community.

 

you are best calling the helpline again and they will be able to check the line for you. 

hopefully it will be sorted soon for you. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

1 REPLY 1
caseyb1993
Legend 5
Legend 5

@Anonymous User Welcome to the community.

 

you are best calling the helpline again and they will be able to check the line for you. 

hopefully it will be sorted soon for you. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂