17-11-2020 19:58
Hello,
Recently downloaded Now Tv onto the new Xbox Series S and nothing is loading. Keeping popping up when I go to click on a channel saying “Unable to load video”. I have tried uninstalling and re downloaded and doesn’t work. Tried signing out and back in and no change. Nothing seems to of fixed it. Please help
18-11-2020 8:14
@Anonymous User
As you have done the things I would have suggested. All I can suggest is going onto Live chat.
https://help.nowtv.com/article/how-to-submit-a-complaint
Make sure to click "chat to an advisor"