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Anonymous User
Not applicable

Wifi

My Wi-Fi has been cutti

g off for the past 2 month… it’s very frustrating and tbh I signed up because I was told it’s the “best” network. Well that was clearly not the case!! Not a happy customer, been with you for a while 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

It’s your connection that has been cut, the connection which gives you Ethernet and Wi-Fi. We are just customers like you, saying “you” won’t get very far as broadband staff don’t post on the forum.


Have you called the broadband team to see what’s going on?

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Jayach
Elite 3


@Anonymous User wrote:

My Wi-Fi has been cutting off for the past 2 month… it’s very frustrating and tbh I signed up because I was told it’s the “best” network. 


It might be the best network (that is debatable), but it's definitely the worst router.