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Anonymous User
Not applicable

Wifi very slow

My wifi is extremely slow. I have reset it and closed all apps/device down and restarted them to no avail. Did a wifi speed test and results can be seen below. Not worth the £25 a month I'm paying. Will cancel unless Now broadband can significantly improve my wifi speed. I have read all the 'tips' to improve wifi speed. 

I also tried to do a technical line check which said it failed. 

Download speed: 1.08 mb/s

Upload speed: 0.31 Mb/s

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 
Try splitting the Wi-Fi bands.

https://help.nowtv.com/article/improve-broadband-speed

FYI that I do not work for NOW, just a NOW customer trying to help