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Wifi problems

I currently have Now Wifi and I have had a lot of problems with it recently. It has been cutting off a lot even after having BT open reach out to fix it.


does anyone know how to fix this issue or if I need a new box 

3 Replies
Legend 5
Legend 5


How long have you had broadband with NOW?

You can try splitting the bands.

FYI that I do not work for NOW, just a NOW customer trying to help

It's not easy to be sure if you are saying you have Wi-Fi or broadband/line problem. If it's Wi-Fi Openreach can't fix that.

Expert 2

Your opening post doesnt make much sense.

 Is the connection stable using ethernet  - a wired connection, as opposed to wifi?