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NOWS4FWJ
Newbie

Wifi not working

The wifi isn’t working suddenly and it keeps saying that the connection has dropped and we are unable to fix it

1 Reply
gavs82008
Legend 5
Legend 5

@NOWS4FWJ 

Use this link to check the status of your line and also do a factory reset to the router indicated.

https://help.nowtv.com/article/improve-broadband-speed

If that all fails call the broadband team using the number from the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help