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Anonymous User
Not applicable

Wifi not working upstairs

How do I get my wifi to work upstairs as it barely works and I’ve bought a booster which hasn’t helped.

2 REPLIES 2
redchiz1
Champion 2

Have a look at this help article, specifically Step 4 about splitting the SSIDs:

https://help.nowtv.com/article/improve-broadband-speed

 

chilli2
Elite

If you have an android phone or tablet i would recomend that you download an app called wifi analyzer .

 As mentioned "splitting" te 2.4 and 5Ghz wifi will also help , call the wifi name of the 5Ghz network something else.

 2.4 will go further but is slightly slower ( in almost all caes this will make no difference) and more prone to congestion

 5Ghz  is faster less prone to congestion, but the signal doesnt travel quite as far .

 

A few other things can help, if your router is near a fish tank, a microwave , in the window ledge, on the floor, in a cupboard etc  this can have an effect the best place for it is as central as possible