28-11-2022 20:01
Got broadband a month ago, it had been working fine until a few days ago, where it keeps cutting off and saying 'connected but no internet', 'sign in to network'. It will then connect fine after a couple mins then drop again. Very infuriating! I've checked that the wires are all connected properly and they seem to be.
28-11-2022 20:39
@Anonymous User
Use this link to check the status of your line and also do a factory reset to the router indicated.
https://help.nowtv.com/article/improve-broadband-speed
If that all fails call the broadband team using the number from the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1