25-04-2022 8:39
Any help or any time frame on how long the outage is going to last on the broadband..
my internet light was amber and now it’s not even on.
I can find no updates on the outage but when I called they said they have engineers fixing it.
I have important things that I need wifi for and this is really not helping. Just a time frame would be great if anyone knows anything or how I can find out anything.
Thank you.
25-04-2022 13:53
30-04-2022 16:59
Mine is also down, can’t seem to get in contact with anyone either. Has anyone had any updates
30-04-2022 17:50
@Anonymous User
The number for the broadband team is on the first page of this thread.
Nonetheless here it is again.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
01-05-2022 11:18
01-05-2022 12:45
01-05-2022 20:08
01-05-2022 22:43
@Anonymous User wrote:
Finally got hold of someone and it’s a problem with openreach apparently. The fix date is supposed to be the 3rd of may, but we shall see..
I have a horrible feeling that means they have only just passed the call to Openreach. Does the land line work O.K.?
01-05-2022 23:39
02-05-2022 6:44
01-05-2022 22:58
Where are you based? I'm in Durham & I've had no Internet all day?!