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MemyselfandI
Scholar

WiFi mac address filter

Just took delivery of a Hub 2 and am going through customising it prior to switchover. I can't find a WiFi mac address filter (whitelist). Is there one hidden away somewhere?

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gavs82008
Legend 5
Legend 5

Re: WiFi mac address filter

@MemyselfandI 

Sorry I am not a broadband customer, best to give the team a call. 

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.
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MemyselfandI
Scholar

Re: WiFi mac address filter

Based on an other query I have found contacting Now TV to be a waste of time.

 

Why are you sorry that you are not a broadband customer?

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gavs82008
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Legend 5

Re: WiFi mac address filter

@MemyselfandI 

I am apologising for not being able to be much help. Whereas if I were I might be able to assist by doing checks on my own router. 

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MemyselfandI
Scholar

Re: WiFi mac address filter

bumpty bump bump

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gavs82008
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Legend 5

Re: WiFi mac address filter

@MemyselfandI 

Instead of posting "bumpty bump" across threads, get in touch with Now TV directly than on a customer forum. 

Ways of getting in touch have been posted across both threads.

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MemyselfandI
Scholar

Re: WiFi mac address filter

My other contact with them has not got anywhere.

 

I have been with other providers and learnt from customer forums menus that are not readily published by the provider. As NowTV are reluctant to deal with my other query I felt that the Community was worth a try. I'll stop bumping this one as it is looking unlikely that a wireless mac filter is an option.

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