Just took delivery of a Hub 2 and am going through customising it prior to switchover. I can't find a WiFi mac address filter (whitelist). Is there one hidden away somewhere?
Sorry I am not a broadband customer, best to give the team a call.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint:
Based on an other query I have found contacting Now TV to be a waste of time.
Why are you sorry that you are not a broadband customer?
I am apologising for not being able to be much help. Whereas if I were I might be able to assist by doing checks on my own router.
bumpty bump bump
Instead of posting "bumpty bump" across threads, get in touch with Now TV directly than on a customer forum.
Ways of getting in touch have been posted across both threads.
My other contact with them has not got anywhere.
I have been with other providers and learnt from customer forums menus that are not readily published by the provider. As NowTV are reluctant to deal with my other query I felt that the Community was worth a try. I'll stop bumping this one as it is looking unlikely that a wireless mac filter is an option.