20-06-2021 13:41
Hello, I work on a Mac and get good speed and can use the everything quite easily (save some slower moments during the day). This is in a different room.
My houseamates work on Windows and both only get 1mp download (even when sat in the same room as the router) and unable to use Zoom etc.
Any ideas how to fix this?
20-06-2021 14:35
@Anonymous User
Are you a broadband customer with NOW?
Most windows laptops/PCs don’t work too well with 2.4hgz and should be working with 5ghz Wi-fi.
https://help.nowtv.com/article/improve-broadband-speed
Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it: