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Anonymous User
Not applicable

Wi-Fi coverage poor

Wi-Fi coverage poor

 

3 REPLIES 3
redchiz1
Champion 2

Have a look at this help article, especially Step 4:

https://help.nowtv.com/article/improve-broadband-speed

 

RoyB
Legend

@redchiz1 @Anonymous User 

 

That article is for faster, not further 😢

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
chilli2
Elite

First of all we need to know what router/ equipment you are using with your Now service , and it will also help to know what you were using before with a previous ISP