Why the frighing hell is my internet down AGAIN

[CarrieGrant]

My internet is down AGAIN... WHY? My bills are paid.. internet goes down regularly. Supposed to be on the best fibre package being super fibre.. and the internet is OFF AGAIN... WHY.?????? Why am I gonna being charged for only having internet half of the time?????? This is starting to take the royal pi**

[floragala]

Mine is down too, seems to have been so all night

[Itsmo]

Mine too. I called and an automated msg sent me to here. I guess so we can exhaust our pointless bitching in peace. ###### service. 

[Jacob96]

My Super Fibre is down to wtf

[Jacob96]

If someone from us get internet back please let know in this post guys

[Ash12345]

Mines gone off this morning aswell keep turning it on and off no luck yet as of yet. 

[schnapps]

Looking over on Sky Twitter there are a couple of Broadband outages around the country, where post code BB7 and N15 was mentioned.

Also yesterday criminals / thieves caused damage to BT equipment in the Cambridgeshire area (apparently it's the second time this has happened by criminals on the same BT exchange box).

[Elda]

Mine is down as well! It has been for the last 2 days! I live in St Johns Wood. Anyone else around here whose internet is down?

[gavs82008]

@Elda 

Call the broadband team to see what’s the situation is.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.

[Elda]

Did several times! I have had problems with my broadband for over a month and every time i call they tell me something else. It has been a nightmare! No timeline when my problem will resolve, just ‘there are problems with the line and we have told open reach! When will they come etc, no one ever knows! I am seriously considering to move on if they don’t do anything in the next week!