Which? says router is insecure

[Anonymous User]

Having checked that the NowTV broadband router NR801 is the same kit as the Sky SR102, it looks like we need a software update. 

https://www.which.co.uk/news/2021/05/millions-of-people-in-the-uk-at-risk-of-using-unsecure-routers 

[gavs82008 · Accepted solution]

@Anonymous User 

You are perhaps best to call the broadband team. As this is a customer forum you will get conversation and speculation from us.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.

[dr_necessitor]

@Anonymous User 

The NR801 (aka Now TV Hub Two) is actually a based on the SkyQ ER115 router.

It was the previous NR701 that was based on the Sky SR101/2 router.

[ukbobboy]

@dr_necessitor  @Anonymous User  @gavs82008 

You know Guys

In my own experience, in bouncing from ISP to ISP over the years, is that modem/router security tends to be more of an after thought than a primnary concern.  ISPs tend to favour convinience, easy of use, cost, etc., while security comes way down the list.

I was with an ISP that would update their supplied modem/router that would make it easier for "game players" to play online games, this made my Internet connection less secure.  As soon as I found this out I undid most of what they did and put in a formal complaint, i.e. I don't play online games.

Another ISP, I've used, make updates to their supplied modem/router where it is almost impossible for a user to tell when or what update as been applied and for what reason.  So unless you notice a change in how the router's application looks and/or operates you'll never know.

The above two examples are typical, in my experience, of how most UK ISP operates.

UK Bob