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Anonymous User
Not applicable

‎12-11-2021 15:21

What a nightmare -

My phone line has gone dead, when calling in its as if it's engaged, calling out, nothing but a brrrr sound. 

 

When I perform the tech checks on this POS website, it say's all is working fine.

 

We're in Derry city, Northern Ireland. 

 

Anyone any similar issues or fixes?

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎12-11-2021 16:36

@Anonymous User 

Use your mobile to call the broadband team.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
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