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Anonymous User
Not applicable

Watching 8 hours

I am getting sick of Nowtv judgemental view of me bing watching catch-up. I pay Nowtv to provide me with a service, not to judge me because I catch-up on my shows on my day off. 

 

Stop this kicking us off after watching for 8 hours ... I work 14 hours shifts, don't get time to watch TV everyday ... keep it up and I will end my contract.

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

If I were you I would jump onto Live chat to complain 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help
Mark_Weinreb
Legend 5
Legend 5

@Anonymous User Just before you get kicked off, you should see a warning message for a few seconds. This message contains a “don’t show this again” button. If you are very fast and press it, you won’t be kicked off again.

 

This does work, as when I’m watching a full day of F1, I’ll leave the tv on Sky Sports F1 for over 10 hours with no interruption.

 

But as I said, you have to be fast to spot the message, grab the remote, select the button and press it.