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Rak2005
Advocate

Was supposed to have router and broadband setup on the 24th of march. But it was setup today on the

My broadband and router was supposed to be installed and set up on the 24th of March. But it didn't happen on that day. It's installed today the 12th of April.

1 ACCEPTED SOLUTION
redchiz1
Champion 2

You should receive automatic compensation as detailed here:

https://help.nowtv.com/article/auto-compensation

If it hasn't appeared in your account within 30 days give the support team a call on 0330 332 3050.

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2 REPLIES 2
redchiz1
Champion 2

You should receive automatic compensation as detailed here:

https://help.nowtv.com/article/auto-compensation

If it hasn't appeared in your account within 30 days give the support team a call on 0330 332 3050.

Rak2005
Advocate

Thanks