Was gonna cancel my contract and a staff offered me a faster broadband and pay for high price but the speed is still the same it breaks up all the time. Is this a scam?
As Now use FTTC (Fibre to the Cabinet) your speed is dependant on the length/quality of the copper wire from the cabinet. (or exchange if using ADSL)
So no one can offer you faster broadband, but they could change the plan you are on. (Brilliant/FAB FIBRE/SUPER FIBRE)
To see just what Openreach think your line capable of check here:
It's 24/7 with BT if I recall. Not that I've had to use it much.
That said there was well known issues with NOW broadband last night. If it still isn't working call the team again.
Here, Now goes down under all sorts of circumstances,