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Dannielle
Advocate

Waiting to go live

Hello I’m a new customer and waiting for my connection to go live today is my go live day they have just taken a payment but my broadband stil isn’t live?

2 Replies
gavs82008
Legend 5
Legend 5

@Dannielle 

That’s because activation can take up until midnight.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

FYI that I do not work for NOW, just a NOW customer trying to help
Dannielle
Advocate

Okay thank you