28-12-2020 19:30
Hi,
My Broadband WAN Connection (Internet IP) has been dropping out all afternoon and all of my devices are having trouble staying connected. The Modem is fine and relatively new and its not a wifi coverage issue. The Down Detector Website is showing a large number of reports that people are struggling with there service which seem to get a lot worse at around 15:30 ash.
Can anyone tell me when this issue is likely to be resolved.
Regards
Steve.
28-12-2020 21:00
@Anonymous User
If you call the broadband team they’ll be able to give you a better answer. The 0800 free from number is on the link below
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1