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Anonymous User
Not applicable

Viewing Stopped on now tv app on Android

Now tv used to work fine on android, but suddenly get message 'viewing  stopped ' when trying to watch sport.   No error numbers or anything.  Can't find help solutions and have uninstalled and then reinstalled several times but still no sport just viewing stopped message.  Now tv help is utterly useless. Every other live tv app is working fine, just now tv app that doesn't seem to play! Anyone else had this? Or knows how to fix it?

Cheers !

4 REPLIES 4
Anonymous User
Not applicable

Same issue

 Used to be great. No viewing, no help. 

 

Poor

 

 

Anonymous User
Not applicable

Same its been fine for years. Even mobile worked fine. Now all i get is a spinning symbol. No help

Anonymous User
Not applicable

same here, working fine now stopped, anyone fixed it?

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Anonymous User @Anonymous User 

To ask what might be an obivous question, have you tried to delete the app and reinstall it?

 

Head onto Live chat to report the fault. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

This is a customer forum so we are all in the same boat. 

FYI that I do not work for NOW, just a NOW customer trying to help