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Anonymous User
Not applicable

Very slow broadband

Recently my broadband has slowed down a lot, was getting 20mbs when I signed up  6 months ago but it's now under 5mbs and causing all sorts of issues. What is the best way to get this resolved?

Thanks

1 Reply
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

Try switching the router off and leaving it for a little while. 

If it doesn't improve, calling the broadband phone number is your best option.

If you select the "moving home" under the broadband and calls section of your account, you will see the phone number if you don't know it.

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂