21-02-2021 21:17
My wifi is meeting the expected upload download speed (1.0/16.3) according to a test I've run but it has been unbelievably slow for the past few days.
Normally the wifi holds up for video calls but over the last few days they have been impossible on different platforms and devices.
I don't know if I can get this fixed as according to the test the speed is what NOWTV promise to deliver, but we've had this wifi for the past six months and its only for the last week that it's been really bad.
Tried resetting the router and the whole ethernet set up, I work right next to the router so it definitely can't be distance from the router.
Any help would be much appreciated!
21-02-2021 21:48
@Anonymous User
Have a look at this link it might help sort it out for you.
https://help.nowtv.com/article/improve-broadband-speed
Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it:
05-03-2021 17:01
Thank you, this has helped a bit I think! 🙂
08-04-2021 22:29
Now routers are poor for WiFi. You can mess around with settings until the cows come home but you will have no luck.
The Now Hub tried to look like a Sky set-top-box and points the WiFi to the ceiling (the PCB is is lying horizontal not vertical). Other ISP routers like Talktalk, BT, EE, Virgin etc.. have routers that stand-up and perform better.
Invest in a mesh WiFi or switch ISPs (but not to Sky which has the same hardware) 😉