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Anonymous User
Not applicable

Unstable connection

Since two months ago, my broadband connection has become rather unstable. I tried resetting the router, unplugging the cable, changing the broadband channel and running online diagnostics. These steps tend to help only temporarily. I also noticed that the connection is especially unstable in the evenings. Any ideas how to solve the problem?

P.S. I have been a NOWTV customer for about two years now.

1 REPLY 1
Anonymous User
Not applicable

Hi, I'm only a forum user but could you link you router stats and line info, sure we can look see if you have a fault?

 

Also have you run a Now Boardband line test?

https://help.nowtv.com/article/having-trouble-with-your-broadband