Unable to update payment card

[Anonymous User]

Spoiler

Lost my debit card, got a new one and now tv emailed to say it can't take payment. 

I click on the update my card link and it sends me back to the beginning again and again. 

No chat advisers, no call centre, email address didn't work .

Now tv, you're going to lose money and customers through your own inability to provide any customer service. 

[Gbh]

My card was lost. I updated it. in January. I went into hospital for duvet and in March I wanted to watch my now tv app. I couldn't watch as my card number was wrong and if missed 2 months payments. I re entered my card details and confirmed, I was told that the nominal £1 was being taken from my bank. Then I realised the last 4 digits of my card number had been altered. I tried another 7 times using a mixture of scanning my card and manually inputing. Still altered the same last digits. I've had enough! 

Any answers out there, please?

[gavs82008]

@Gbh 

Do you have PayPal?

As you can set up with PayPal for your payments.

[Gbh]

@gavs82008 Thanks so much. Done

[RoyB]

@Gbh 

DVT? nasty…..