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WaynePeters
Advocate

‎16-06-2022 14:23

Unable to contact Now to Liven my Broadband, Calls and TV

I have been online with the very unintuitive bot trying to find an option to liven my Broadband, Calls and TV. I was due for this to be installed and live by 12th May. BT OPen Reach have resolved the issue and I can't even contact Now to liven my service. My order status said this should have been live on 6th June

This is appalling, does anyone know how I can get help

Thanks Wayne

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎16-06-2022 14:36

Hi @WaynePeters 

Use the telephone number from this link or alternatively send them a message via their web form.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1