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dhlcomp
Newbie

Unable to access Linksys router portal

When connected to Now tv broadband I am unable to log in to the Linksys portal, when I move my connection over to 4G I am able to login without any issues. Is this function being blocked for some reason?

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@dhlcomp 

What happens if you set your broadband buddy to 18?

Or turning it off ?

https://help.nowtv.com/article/set-up-and-manage-broadband-buddy

FYI that I do not work for NOW, just a NOW customer trying to help
chilli2
Elite

Can you describe your set up?

It sounds like this:

 Phone socket > Now Router >(Ethernet)> Linksys router> devices connect to linksys router

is that correct?

Jayach
Elite 3

Are you using your own router? Why do you want to login to the "Linksys portal"? (and what do you mean by the "Linksys portal"?)