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Trying to set up a ring doorbell but upload speed too low

I am trying to set up a ring doorbell. It needs an upload spped of at least 2Mbps the tech support have told me. When I test my wifi on I get a decent download speed 12.3 Mbps but Upload is either blank or 0.97 which I am told is completely inadequate for the doorbell to communicate over the internet. 

So how can I increase this upload speed?

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