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chilli2
Elite 2

Tip: if you internet is down, but connected change the DNS server via the router/modem settings

There are lots of reports of Now (and Sky) Broadband going down , this is due to some DNS issue .

 To solve the issue go to your modem/routers setting page and find the entry under Primary and Secondary DNS settings and change the DNS setting to

(Google DNS)

Primary 8.8.8.8

Secondary 8.8.4.4

 

or OpenDNS

Primary: 208.67.222.222
Secondary:  208.67.220.220

Other DNS servers are also available

 changing it is a simple process on routers, and if you have a connection but the internet isnt working then this simple fix should get things back online .

 I'm using the Google DNS servers with my Now connection and havent (yet) had an outage

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