The process of choosing and playing a programme is "clunky" and time consuming and application steps often fail and produce nothing but consistent error messages.
This is the only application of this type I have trouble streaming through my television set, the sound refuses to leave my laptop and play through tv speakers! ( yes, I have checked my sound settings on laptop and tv, this is not a hardware issue!).
I have also tried using a separate audio output, this too will not work with NOWTV but I have no trouble whatsoever using it with any other similar site.
I am a little hard of hearing so this issue alongside the subtitles that refuse to work past the first two lines of dialogue of any programme makes viewing on NOWTV a chore, not a pleasure!
Needless to say, despite the better range of films and programmes available here, I have cancelled my subscription and will have to return to either Amazon or Netflix as these issues never arise with them.