07-03-2023 9:00
Hi. I’ve had now broadband for a few years now and although it’s very good value, their router doesn’t cover my whole house. I’ve tried various extenders etc, but still no joy. I purchased a Tenda AC1200 router as the distance it can cover is very long. I connected to my hub 2 as an extension to my now hub 2. I wanted the same SSID on both, but my devices would not automatically switch to the strongest signal. I connected from my hub 2 to the WAN port of the Tenda router. I then switched off the wireless access point on the hub 2, so I only have the tender router working. This works perfectly, I have various fire sticks in all my rooms and they all work perfectly fine, with strong signals, I even get wifi in the garden about 90 foot away from the router. There is one issue that I’m not sure if it’s the setup or
my device. As an example, WhatsApp on my iPhone keeps coming up connecting, on some apps, when I select to go to the next step, I get no internet come up, or communication errors, but if I switch WiFi off and go to 4g it works fine and while I get internet errors on the app, the internet and streaming etc is all perfect on other devices TV’s etc around the home. Sorry for the long explanation, hopefully someone will shed light on this. Thanks I’m advance.
07-03-2023 9:04 - edited 07-03-2023 9:05
Hi @Merky
Could be Privare Relay in the iPhone Settings (have you tried switching it off ?).
Assuming your Broadband Buddy in your NOW online account is also set to age 18 or off as well.
07-03-2023 10:40