Hi has anyone moved over from virgin media I have a telephone line but with virgin mine was connected through my Internet box and not through my wall!? I have had an email to say I don't need an engineer but I clearly do lol
Anyway can I just connect my landline through the hub 2 or does it have to be through the telephone wall thingy? Iv never used it as you can tell
I am having some doubt now about the advice in my first couple of paragraphs on my first post, where i have done some quick research on the internet and find conflicting information.
Your best bet is to phone the NOW Broadband Team.
I found this NOW linked Help Article about switching and notifying Virgin Media about the cancellation of their service and it also mentions a possible Engineers visit or not (which also has put some doubt in the back of my mind).