I am moving hose shortly and by builder who is helping me renovate my new place says that I need a new telephone line run into the house - does anyone know who is responsible for this and how would I go about organizing this. Any advice appreciated!
See if this NOW help article in the link below points you in the right direction.
If you can't find the NOW Moving Home telephone number go into your online account under Broadband and Calls where there is a section about Moving Home to see the number to phone.
See screen shot below for the dedicated NOW Broadband Moving Home telephone number.