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Anonymous User
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Tale of Woe! Communication issues.

So we ordered now broadband on 13/8, and were given a go live date of 29/8. This came and went. 

Countless phone calls later I received one text saying I could have an update on 11/9. 

On 10/9 order status changed to go live 12/9.

At some point on 12/9 order status changed to go live 21/9.

i accept that sometime there are issues, but is it just me who never receives any communication from NowTV? 

Throughout this whole saga I have received ONE text and ONE email and that’s it. Given we’re now a month since our order and won’t go live for nearly a month past when we should have I think this is outrageous. 

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