07-12-2019 10:28
Have just moved to NowTV and using a hub two router. When I turn the router on it blocks all the freeview TV signals, which return when I turn the router off. Have tried moving the box with no effect and limited as TV socket is next to the phone socket. Spoke to nowtv who are adamant it is not the router causing the issue, but everything worked fine with our previous router. Anyone got any solutions?
08-12-2019 23:23
@Anonymous User
Make a little video showing what happens to the TV picture as you switch the router on and off.
Submit it to NowTV.
it sounds like there is some kind of earthing fault here, which NowTV will need to get BT Openreach to attend to, and a bit of backup to prove the fault will not go amiss.