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Anonymous User
Not applicable
‎14-02-2018 19:32

TP Link Router with NowTv?

Hi,

The router that comes with NowTv as standard is not very good.

Can I use my own router and if so how easy is it to set up? What password, pin etc do I need to put in?

Thanks

Chris
101 Replies
Anonymous User
Not applicable
‎15-02-2018 9:41

@Anonymous User wrote:
Hi,

The router that comes with NowTv as standard is not very good.

Can I use my own router and if so how easy is it to set up? What password, pin etc do I need to put in?

Thanks

Chris

@Anonymous User Welcome to the Forum 🙂

 

Yes you can use your own router but we are unable to help set these up as they are a third party equipment.

 

Thanks Niamh

NOWTV Team 😉

0
Anonymous User
Not applicable
‎15-02-2018 13:33

In response to Anonymous User
I find this a little ridiculous to be honest.

I might cancel based on your response. Do you not have any technical
support at all???

Bad customer service and quite shoddy to be honest.

I guess I'll have to work it out myself!

Chris
Andy
Legend 5
Legend 5
‎15-02-2018 14:01

In response to Anonymous User

@Anonymous User I don't think you'd easily be able to get the router to replace your NOW TV Hub as they don't use the more common PPPoE for authentication, what you'd probably have to do is look at connecting the router to your Hub via bridge mode or something similar and using the router as a dumb WAP device (which I'm guessing is why you want to replace the Hub).

0
Anonymous User
Not applicable
‎15-02-2018 17:10

In response to Andy
@Andywrote:

I don't think you'd easily be able to get the router to replace your NOW TV Hub as they don't use the more common PPPoE for authentication, what you'd probably have to do is look at connecting the router to your Hub via bridge mode or something similar and using the router as a dumb WAP device (which I'm guessing is why you want to replace the Hub).

This is correct, and it is the reason that I will never subscribe to either Now TV Broadband or Sky Broadband.  I do not think it is unreasonable for me to want to use a router of my choice, and not be tied to the router provided by the ISP.

 

Wlat

 

Anonymous User
Not applicable
‎20-02-2018 18:30

In response to Anonymous User

Well finally got my TP link router working with nowtv. Took 2 mins to set up thanks to some useful info on other sites. Working very nicely. 

 

If anyone wants to know how to use another router then pm me. 

Anonymous User
Not applicable
‎07-04-2018 19:06

In response to Anonymous User

Which TP link router did you use? I have an Archer C7 (AC1750).

 

Do you still have to use the NowTV modem? Or can you just use the router by itself?

0
schnapps
Legend 5
Legend 5
‎07-04-2018 19:17

In response to Anonymous User

Hi @Anonymous User

 

Why don't you PM @Anonymous User asking them for their advice on how they set up the TP Link Router ?

 

You can send them a PM by clicking on the email symbol top right of your screen next to your profile :smileyhappy

 

Obviously the NowTV Broadband Team will not be able to offer any trouble shooting help when using a third party router (see NowTV comments above on this thread). 

Anonymous User
Not applicable
‎20-07-2018 19:24

In response to Anonymous User

Hi,

Should have read the comments on the Now TV Two router, before siging up, problems already.

I have a TP Link N600, can this be configured?

Thanks, AMJ1

0
Anonymous User
Not applicable
‎31-07-2018 8:33

In response to Anonymous User

hey please share me your help on how i can take hub 2 off and install a tp link router as this one not worth as very low on wifi signals

Anonymous User
Not applicable
‎26-08-2018 12:05

In response to Anonymous User

Looking to change router how easy is it ?

0
Anonymous User
Not applicable
‎03-09-2018 14:07

In response to Anonymous User

Hi Chris,

 

Hope you're well - just saw your post about setting up a new TP Link router with your Now TV Hub Two and as I'm having the same problem you were I was wondering if you could let me know how you did it? I have the TP Link AV500 set.

Thanks very much,

Elliot

0
Anonymous User
Not applicable
‎09-09-2018 13:46

In response to Anonymous User

hi, have just bought a new TP link AC2800, where did u find the info required.

thanks in advance

you could email me [email removed]

thanks

 

0
Anonymous User
Not applicable
‎24-09-2018 17:43

In response to Anonymous User

I have subscribed to now tv broadband, and my router has arrived, i want to connect my TP Link router to the Now TV router as use the now tv router as a bridge to extend wifi signal? do i just log into now tv router and select an option in there, the now tv engineer will arrive tomorrow to setup?

0
Anonymous User
Not applicable
‎28-09-2018 14:44

In response to Anonymous User

Please can you let me know how to connect my router

 

I have gone to the web page which tells you what the user name and password

 

It is asking for LAN MAC Address which I have

Also for Wireless Key

 

I don't recognise that terminology on the router it has printed, "Wirless Name", "Password", "Pin"

Thanks

Paul

0
ukbobboy
Legend
‎28-09-2018 15:16

In response to Anonymous User

@Anonymous User

 

Hi PJ

My ISP marks my Wi-Fi password and Wi-Fi Key as one and the the same thing.

Hope this helps.

 

UK Bob

0
Anonymous User
Not applicable
‎07-10-2018 21:11

In response to Anonymous User

Hi, 

I'm struggling with setting up a tp link router td w8980 modem/router at the moment. At the moment I've been trying 

VPI - 0 VCI- 38

PPPoA

Username:7050afbe1fa0@skydsl

and password genereated from http://www.ph-mb.com/products/sky-calc (I've tried both Sagem F@st & Sky V2 Black Netgear)

Channel Auto

Mode 11bgn

but still not getting a PPP connection on the diagnostic tool. 

Any ideas?

Thanks!

 

0
Tony-D
NOW Team Member
NOW Team Member
‎08-10-2018 10:36

In response to Anonymous User
@Anonymous User wrote:

Hi, 

I'm struggling with setting up a tp link router td w8980 modem/router at the moment. At the moment I've been trying 

VPI - 0 VCI- 38

PPPoA

Username:7050afbe1fa0@skydsl

and password genereated from http://www.ph-mb.com/products/sky-calc (I've tried both Sagem F@st & Sky V2 Black Netgear)

Channel Auto

Mode 11bgn

but still not getting a PPP connection on the diagnostic tool. 

Any ideas?

Thanks!

 

Hi @Anonymous User AFAIK you can use any @skydsl address like abcde@skydsl and it should give you no problems.

 

  • In the username field, enter abcdefgh@skydsl
  • In the password field, enter 1234567890abcdef

 

Found this via this website for a source. But i don't know if this will completely fix your problem. https://kevq.uk/how-to-use-a-tp-link-router-with-sky-fibre-optic/

0
Anonymous User
Not applicable
‎20-12-2018 16:55

In response to Anonymous User

Hello,

 

Can you please send me info on how to use another router as my NOWTV hub has still not arrived

thx

0
Anonymous User
Not applicable
‎22-12-2018 18:43

In response to Anonymous User

Absolutely rubbish equipment and therefore poor customer service. It seems the company knows how shoddy the equipment is but would not help to solve the problem. 

Why can't you just provide with wifi repeater dongles that would work with your sunstabsard equipment as a compensation. 

I so want to get out of this contract. How could you expect loyalty? 

0
AlanCa
Advocate
‎15-01-2019 14:33

In response to Anonymous User

I need a router with QoS otherwise my Humax streaming doesn't work - I would welcome any advice on set up alternative

@Anonymous User wrote:

Well finally got my TP link router working with nowtv. Took 2 mins to set up thanks to some useful info on other sites. Working very nicely. 

 

If anyone wants to know how to use another router then pm me. 

 

0