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Anonymous User
Not applicable

Switch on timings for wifi

Hi we've got a go live date of today for our broadband service but have no connection yet. What should we expect as we've had no communication and can't get a number to contact. Was your date reliable and did broadband just go live on the promised day?? Tips welcomed

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your connection can go live from anytime up until midnight.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

As for contact numbers, a quick search on the forum and more importantly the last few threads you will see contact numbers for NOW. There are plenty of threads that contain the number. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your connection can go live from anytime up until midnight.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

As for contact numbers, a quick search on the forum and more importantly the last few threads you will see contact numbers for NOW. There are plenty of threads that contain the number. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks for you help