Swaping router

[changerouter]

Im having some odd issues with my home network and want to swap the nowTV hub 2 router for another one temporarily (a draytek ).

  What are the generic Username and passwords theses hubs use to make a modem connection please?

[chilli2 · Accepted solution]

Try this:

Username abcdefgh@nowtv

Password: 1234567890abcdef

But and this is a very big but......

 Your device must be compatible with Sky/Now MER/option 61

Not all manufacturers are, and not all models from a manufacturer will be compatable as well.

To add more to this, the Now router isnt just a router, its a modem, router, WiFi access point , and firewall ( as well as possibly something else ive forgot to mention) all rolled into one box.

 You can get a router that is just a router, and needs another box to provide it with internet data if you want to get online - typically a modem either an xDSL modem or dial up, or a Fibre Optical network termination (ONT) for use with full fibre , you may also need a wifi access point with it as well to provide wifi

So to cut a long story short, you need a modem/router with wifi that is compatible with VDSL ( also known as fibre/fibre to the cabinet) and will work with MER log in/option 61 as used by Sky and Now

Here is a guide for Draytek https://www.draytek.co.uk/support/guides/sky-fibre-setup-guide

here is a set up guide for TP link (Archer VR series) https://community.tp-link.com/en/home/forum/topic/264802?page=2

[changerouter]

Thanks chili2, thats an useful answer and something to get my teeth into. I wasnt aware of the compatibility (Sky/ NowMer..) before. Ill do a bit of research. TheDraytek is an all singing all dancing Vigor 2865ac , so it should be ok but Ill have a read up on that compatibility first.  Thanks again

[Jayach]

This may help:

Sky Fibre Broadband & Now TV Setup Guide (draytek.co.uk)

Edit: Oops, I didn't notice @chilli2 had already given that link. Should read the whole thread before posting.

[WastedJoker]

I opted for the Archer VR600 and the process could not have been easier.