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Libby123
Newbie

Super Fibre poor connection and reach

Hi - we switched to super Fibre last year to improve speeds for working from home.  It has been perfect on our laptops and has definitely improved speeds, but it seems to have created very poor connection on our phones, creating more dead-zones and download speeds are awful (our kitchen connection is non existent and it takes 5 times longer to download podcasts etc.). Even when standing right next to the router my phone WiFi signal is only about 50%. Is there a reason for this? 

Has anyone tried to split the WiFi channels and does this work? I heard Sky give free Wifi boosters - is this available on NOW TV service too?

Thanks 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Libby123 

See this thread.

https://community.nowtv.com/t5/Setup-Performance/Broadband/m-p/596040#M16109

FYI that I do not work for NOW, just a NOW customer trying to help