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Anonymous User
Not applicable

Speed

The advert for my Super Fibre service plaimed 63mb and yet, once subscribed it claims on may account that the usual speed is 32 - 44 mb and guranteed at 27 mb.  Depending on device I get approx 33 mbps.

 

Is this what I should expect and what happened to the 63 mbps?

 

Thanks for comments

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

How long have you been a NOW broadband customer? 

 

If its been over 10 days then you are free to complain. 

https://help.nowtv.com/article/why-does-my-broadband-speed-vary-in-the-first-ten-days

 

 

FYI that I do not work for NOW, just a NOW customer trying to help